Effective Date: 2/1/2024

At Steadfast Haven, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Fill out a sign-up form for farm goods, horseback riding lessons, or horse training services.

• Purchase merchandise from our shop.

• Contact us via email, phone, or online forms.

This information may include:

• Name

• Email address

• Phone number

• Address (for merchandise delivery)

• Payment information (processed securely through third-party payment providers).

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.

• Respond to your inquiries or requests.

• Provide updates and promotional content (only if you opt in).

• Improve our website, services, and customer experience.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

• Third-party service providers (e.g., payment processors, shipping companies) to fulfill orders or process transactions.

• Legal authorities, if required by law or to protect our rights and safety.

4. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how you interact with our site and improve its functionality. You can adjust your browser settings to disable cookies, but some features of the site may not function properly.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.

• Opt out of receiving promotional communications.

• Contact us with any privacy-related concerns.

To exercise these rights, please contact us at steadfasthaven@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with the effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at steadfasthaven@gmail.com.