Terms & Conditions

Effective Date: 2/1/2024

Welcome to Steadfast Haven! By accessing or using our website, services, or products, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully. If you do not agree to these terms, you should not use our website or services.

1. General Information

This website is owned and operated by Steadfast Haven TN, LLC. We provide horseback riding lessons, horse training services, farm-fresh eggs, and merchandise. By using our site, you acknowledge that you are at least 18 years old or accessing with the consent of a parent or guardian.

2. Services and Sign-Ups

  • Horseback riding lessons and horse training services require signing up through our online form or contacting us directly.

  • Farm-fresh eggs are sold on a first-come, first-served basis. Completing the sign-up form expresses interest but does not guarantee availability.

  • Payment for services must be made as agreed during booking.

3. Merchandise Sales

  • Merchandise is fulfilled via drop shipping and may have specific shipping times, outlined at checkout.

  • Returns, refunds, or exchanges are subject to the policies of the third-party drop shipping provider.

4. Pricing and Payments

  • All prices are listed in USD and are subject to change without notice.

  • Payment for services and products must be made through the payment methods specified on our site.

5. Cancellation and Refund Policy

  • Horseback riding lessons must be canceled at least 24-hours in advance for a full refund.

  • Horse training cancellations are subject to the terms agreed upon in the service contract.

  • No refunds are provided for eggs once delivered or picked up.

6. Intellectual Property

All content on this site, including text, images, logos, and graphics, is the property of Steadfast Haven TN, LLC. You may not use, reproduce, or distribute any content without our prior written permission.

7. Limitation of Liability

Steadfast Haven is not responsible for:

  • Injuries sustained during horseback riding lessons or horse training.

  • Issues arising from third-party merchandise fulfillment, including shipping delays or defects.

  • Errors or omissions in product descriptions or pricing.

8. User Responsibilities

When using our website or services, you agree to:

  • Provide accurate and truthful information during sign-up or purchase.

  • Refrain from using our website for illegal or unauthorized purposes.

9. Privacy Policy

Your use of this site is also governed by our Privacy Policy. Please review it for information on how we collect, use, and protect your data.

10. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the content, policies, or practices of these third-party sites.

11. Modifications to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting. It is your responsibility to review these terms periodically.

12. Governing Law

These Terms & Conditions are governed by the laws of the State of Tennessee, without regard to its conflict of laws principles.

13. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please
contact us:

Steadfast Haven, LLC
Email: steadfasthaven@gmail.com